Privacy Policy and CooKies
Our commitment to privacy:
Protecting the privacy and personal data of www.cuzcuz.pt users is one of our commitments. We understand that your data is an extension of your privacy, which is why we want to handle your data securely, in accordance with your preferences, and with complete transparency.
Rita Ventura, a sole proprietorship with Tax ID No. 194 259 854, which operates the online store www.cuzcuz.pt, is committed to ensuring the privacy and protection of the personal data of customers and visitors, in compliance with all applicable laws and regulations.
We are committed to respecting the privacy and confidentiality of personal data. Therefore, in our Privacy Policy, you will find information on how we process such data in accordance with the General Data Protection Regulation (GDPR), and we have implemented administrative and technological measures to comply with the new Regulation.
According to the GDPR, personal data is defined as: “Any information relating to an identified or identifiable natural person (data subject); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.”
Users must protect their login credentials and not disclose them; preferably, use an alphanumeric password that is 9 characters long and contains at least one special character.
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
1. What information do we collect?
With the free, specific, informed, and explicit consent of the User and data subject—who must be at least 16 years old—as a condition for using certain features of the website indicated therein, you may be required to enter your Name, Address, Country, Geographic Region, Phone Number, Tax ID Number, and Email Address, in accordance with the other instructions provided on the website, in the registration feature or via the contact form. We adhere to the principle of data minimization; we collect only the data strictly necessary for processing orders, for billing and shipping, and to enable the User to manage their account and request information.
We also collect information that does not allow us to identify you in the form of “cookies” from Google Analytics, Facebook Pixel, the Facebook Developer app, and AddThis.
2. How do we use the information we collect?
The data collected is used to process orders, payments, billing, shipping, and communication with customers, as well as for statistical and archival purposes, so that the User can manage their account and order history in the online store. The data collected through the contact form is used solely to process information in accordance with the purpose requested by the User.
The personal data collected will be provided to freight carriers for the sole and exclusive purpose of delivering the products purchased by the Consumer.
Data may also be shared with PayPal for payment processing if the User chooses this payment method, or with Millennium BCP Bank if the User chooses to pay via Multibanco or to pay for services via MBway.
When you register, you have the option to consent to receiving our newsletter; if you choose to accept, we may send you communications and promotional offers that may be of interest to you. www.cuzcuz.pt does not engage in automated processing of personal data or profiling.
Cookies:
We use session “cookies” and analytical “cookies” from Google Analytics, Facebook Pixel, the Facebook Developer app, and AddThis to view statistical data on visits to the online store www.cuzcuz.pt. We store only information related to your preferences, such as the browser you use, your operating system, your location, the date and time of your visit, the pages you visited, and your IP address.
Why do we use cookies?
We use cookies to enhance the user experience and to collect information to analyze browsing patterns on the online store www.cuzcuz.pt, allowing us to identify any issues that may arise so that we can optimize the website for a better user experience.
3. When We Collect Information
Data is collected when a customer registers on www.cuzcuz.pt, subscribes to the newsletter, fills out the contact form, places an order, or browses the store.
4. Retention of the Information We Collect
The information collected is retained for the purpose of handling complaints, returns, and legal warranties for the products sold, and to enable the User to manage their account, order history, and list of favorite products.
5. Personal Data Security
www.cuzcuz.pt is committed to privacy, security, and restricted access in the processing and maintenance of personal data. Access to the website is secure via an SSL certificate. Despite all efforts, however, www.cuzcuz.pt cannot guarantee the full and absolute inviolability of the security of the information received; therefore, the User must take precautions to protect personal data when using the Internet.
6. Access to, Correction of, Consent to, and Deletion of Personal Data
In accordance with the law, we guarantee the right to access, rectify, restrict, transfer, and be forgotten with respect to any data provided. Users may access their personal account or contact www.cuzcuz.pt.
7. Answer questions about the protection and privacy of your data
You can ask questions, request changes, or withdraw your consent to the processing of your data by contacting us at the following addresses:
- email: loja@cuzcuz.pt
8. File a complaint
Consumers may file a complaint with supervisory authorities, such as the CNPD (National Data Protection Commission) — Av. D. Carlos I, 134, 1º, 1200-651 Lisbon - Tel: +351 213928400 - https://www.cnpd.pt - email: geral@cnpd.pt.
Our privacy policy may be revised periodically as needed, and any changes will be posted on this page.